Care Instructions & Policies
Taking care of the skin to be treated or that has been treated is important for your safety and comfort, as well as to ensure the treatment is as effective as possible. Please review the pre & post care instructions prior to your appointment, and discuss any questions with your provider.
SecretRF P/P Care
Aesthetic Injectables P/P Care
Coolsculpting P/P Care
Laser Treatments P/P Care
Spa Policies
Cancellations, Rescheduling and No-shows
Having a credit card or debit card on file will be required to book a service appointment. Appointments may be canceled or rescheduled without any charge if the change/cancelation is requested MORE than 24 hours in advance. Please call or text us at 601-790-9821 to make changes. Do not use email or social media messages for appointment changes.
LATE CANCELLATIONS OR RESCHEDULES: Cancelling or rescheduling within 24 hours or less of the appointment’s start time will result in a non-refundable charge to the credit card on file. The cancellation charge is 50% of the service cost.
NO-SHOW APPOINTMENTS: If you miss your appointment without calling to cancel or reschedule, you will be charged 100% of the total cost of the service. The charge will be made to the credit card on file. (No-show means that one does not call to cancel and does not come for their appointment.)
Late Policy
Appointments less than 30 minutes require timely arrival. Late arrivals on longer appointments will result in shorter service time.
Why does Mon Ami charge a fee for late cancelations and no shows
We value your time and your business—and appreciate that you value ours as well. Adequate notice allows us the opportunity to fill appointments when cancellations occur, which benefits both our service providers and other clients who may be waiting for an opening.
Return Policy
There are no refunds on services or packages. Products can be exchanged for another item and/or spa credit if returned unopened within 3 days of purchase. There are no refunds on any opened products or unopened products after 3 days of purchase.